Encryption
Customer records, employee data, attendance records, service activity, and operational data are protected in transit and at rest where supported by the service architecture.
Trust center
Security at Telvora
Telvora is designed for BPO teams that need operations infrastructure to stay reliable, controlled, and observable during high-volume operations.
99.99%
Uptime SLA available on Enterprise plans
Security documentation, vendor review answers, and compliance details can be shared during enterprise evaluation.
Multi-region resilience
Monitoring, access, and workflow patterns are designed to keep BPO floors visible and controlled during disruption.
Access controls
Role-aware access, least-privilege workflows, and administrative review support controlled operations at scale.
Compliance support
Telvora is built for compliance-aware workflows involving customer PII, QA review, audit trails, and supervisor visibility.