VoIPComing soon

Native VoIP calling for the Telvora dialer.

Native VoIP for a call center dialer keeps calling, routing, recordings, campaigns, and call data inside the same BPO operations system instead of splitting them across vendors.

Get notified at launchAll Services

VoIP

In development

Native calling engine

Coming soon

Build progress60%

Search intent

Built for native VoIP for call center dialer

Separate VoIP tools can create extra setup work, fragmented reporting, and disconnected call data. Native VoIP is planned to keep calling closer to CRM, dialer, and reporting workflows.

What's planned

Inbound and outbound VoIP calling

Native call routing

Recording and call data sync

Dialer-integrated dialing

Why it will help

  • - No third-party calling setup
  • - Call data synced with the CRM automatically
  • - One system for routing, recording, and reporting

Use cases

Where VoIP fits in daily BPO operations

  • Prepare for connected inbound and outbound VoIP calling.
  • Keep call routing, recordings, and campaign data near the dialer.
  • Ask about launch timing for native calling workflows.

Implementation

A practical rollout path

  1. 1Review current calling setup and campaign requirements.
  2. 2Map routing, recording, and reporting needs before launch.
  3. 3Join launch updates through the contact workflow.

Connected modules

Related Telvora services

Each module can stand alone, but the SEO and operational value is strongest when teams connect customer, calling, workforce, and reporting data.

Dialer

Dialer

Support inbound and outbound teams with campaign calling, dispositions, routing, notes, and live supervisor context.

View service

Operations CRM

CRM

Manage prospects, customers, tickets, tasks, notes, follow-ups, and account history in one system designed for BPO and service teams.

View service

Data Refine

Data Refine

Telvora Data Refine cleans, deduplicates, and validates large phone number lists before a single dial goes out, so your dialer connects to real people instead of dead numbers.

View service

FAQs

Questions about VoIP

Is Telvora VoIP available now?
Telvora VoIP is marked as coming soon. The planned service will bring native VoIP calling into the Telvora dialer for routing, recording, call data sync, and reporting.
How will native VoIP help BPO teams?
Native VoIP will reduce third-party calling setup by keeping campaigns, routing, recordings, and call data inside the same connected Telvora operations system.
Can teams get notified when VoIP launches?
Yes. Teams interested in native VoIP can use the contact page to ask about launch timing and the planned calling workflow.

Map this module to your operation

Share your current workflow, team size, and tools. Telvora can help identify which modules should be implemented first.

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